An AI chat widget for your website, live the same day
Every workspace comes with a chat widget for your own site. There's nothing to sign into: set its name, colour and welcome message, paste one line of HTML, and the agent that answers your DMs answers your visitors too.
Sign-ups open at launch.
At a glance
- Connects with
- One line of HTML
- Plan
- Included on every plan
- Channel allowance
- Doesn't count toward it
- Rich replies
- Cards, buttons and forms
What your agent does on Website chat
Looks like your brand
Set the display name, primary colour and logo with a live preview beside the settings, so you see the widget before you save it.
Suggested questions
Show up to six tappable questions under the welcome message, so visitors start with the things your customers ask most.
Forms, cards and buttons
It's the one channel that draws forms. Booking a meeting asks for name and email in one short form, and product cards and buttons render in full.
Ratings on every reply
Visitors can rate each agent reply with a thumbs up or down, and your team sees the rating beside that message in the inbox.
Connect Website chat
- Step 1
Open Channels: your website chat is already there and switched on.
- Step 2
Set its name, colour, welcome message and suggested questions while you watch the live preview.
- Step 3
Copy the one-line snippet from the Install tab and paste it into your site.
What you need
Every workspace has exactly one widget from day one. You can switch it off, but not delete it.
A returning visitor picks their conversation back up. The widget keeps a random id in their browser, never personal details.
If a teammate has taken over or the agent is paused, the widget tells the visitor their message was received and a person will reply.
Questions
No. It's included on every plan and doesn't use one of your plan's channel slots. Replies it sends count toward your AI reply allowance, like any other channel.
If your site lets you add a script tag, yes. Paste the one-line snippet into your site's HTML, theme or custom-code settings and the chat bubble appears.
Yes. It answers from the same knowledge, calls the same actions and lands in the same inbox, so customers get the same answer on your site as on Instagram or WhatsApp.
More channels
Instagram
Answer Instagram DMs with AI. Sign in with Instagram; no Facebook Page needed.
WhatsApp
Answer WhatsApp Business messages with AI. Connect one number or several with a Facebook sign-in.
Messenger
Answer Facebook Page messages automatically, with one sign-in for every Page you manage.
Telegram
Connect a Telegram bot by pasting its token, and your agent answers every chat with it.
Slack
Let people DM your bot in Slack and get answers from your agent, one-to-one.