ChannelAnswer your Facebook Page messages without living in Messenger
Sign in with Facebook, pick the Pages you manage, and the agent answers the messages they receive. It replies from your own knowledge, with cards and buttons, and hands off cleanly to your team.
Sign-ups open at launch.
At a glance
- Connects with
- Facebook Login
- Accounts
- Several Pages per sign-in
- Rich replies
- Cards and buttons
- Reply window
- 24 hours after the customer writes
What your agent does on Messenger
Answers from what you taught it
Replies come from your documents, website pages, notes and Notion pages, never from guesswork.
Several Pages, one inbox
Each Page you grant becomes its own channel, and all their conversations land in the same shared inbox.
Messenger's own cards
Meeting times, products and links appear as Messenger cards and tappable buttons, not walls of text.
A clean handoff
When the agent escalates, it stops replying and your team picks the chat up with its full history.
Connect Messenger
- Step 1
Open Channels and choose Messenger.
- Step 2
Sign in with Facebook and grant messaging permission for the Pages you want answered.
- Step 3
Pick the Pages to connect. Each one becomes a channel with its own conversations.
What you need
A Facebook Page you're an admin of.
Permission to grant the Page's messaging access when you sign in.
Messenger only accepts a business reply within 24 hours of the customer's last message, and the inbox shows when that window has closed.
Questions
Yes. Pick several Pages in the Facebook dialog and each one becomes its own channel. Each Page counts as one channel on your plan.
Messenger only accepts a business reply within 24 hours of the customer's last message. The inbox shows when that window has closed, so nobody writes a reply that can't be delivered.
No. It answers direct messages to your Page only.
More channels
Instagram
Answer Instagram DMs with AI. Sign in with Instagram; no Facebook Page needed.
WhatsApp
Answer WhatsApp Business messages with AI. Connect one number or several with a Facebook sign-in.
Telegram
Connect a Telegram bot by pasting its token, and your agent answers every chat with it.
Slack
Let people DM your bot in Slack and get answers from your agent, one-to-one.
Website chat
A chat widget for your own site, included on every plan. Paste one line of HTML and your agent answers visitors.