ChannelTurn your Telegram bot into a support agent in a few minutes
Create a bot with BotFather, paste its token, and orbitbase registers the webhook for you. From then on, every chat with your bot is answered by your agent and saved in your inbox.
Sign-ups open at launch.
At a glance
- Connects with
- A bot token from @BotFather
- Setup time
- A few minutes
- Rich replies
- Tappable buttons
- Reply window
- None
What your agent does on Telegram
No business verification
Telegram needs no business account or app review. A bot token is all it takes.
Answers from what you taught it
Every reply is grounded in your documents, website pages, notes and Notion pages.
Buttons and a typing indicator
Choices like meeting times arrive as tappable buttons, and customers see the bot typing while it writes.
Health you can see
If Telegram rejects the token, the channel is flagged with Telegram's own error so you know exactly what to fix.
Connect Telegram
- Step 1
In Telegram, message @BotFather, create a bot and copy its HTTP API token.
- Step 2
Open Channels in orbitbase, choose Telegram and paste the token.
- Step 3
orbitbase checks the token and registers the webhook. Message your bot to see the agent reply.
What you need
A bot created with @BotFather.
The bot's HTTP API token.
Privacy mode set for how you use the bot. The agent answers direct chats with it.
Questions
No. Any Telegram bot works. Create one with @BotFather and paste its token.
No. orbitbase answers direct messages to your bot only.
The old token stops working, so the channel is marked as needing to reconnect. Paste the new token and the agent picks up again.
More channels
Instagram
Answer Instagram DMs with AI. Sign in with Instagram; no Facebook Page needed.
WhatsApp
Answer WhatsApp Business messages with AI. Connect one number or several with a Facebook sign-in.
Messenger
Answer Facebook Page messages automatically, with one sign-in for every Page you manage.
Slack
Let people DM your bot in Slack and get answers from your agent, one-to-one.
Website chat
A chat widget for your own site, included on every plan. Paste one line of HTML and your agent answers visitors.